Accounts

User account on our servers

If you need a user account on our servers, ask your supervisor (must be a professor of the ESCER Centre) to send an email to Katja Winger (winger.katja@uqam.ca) with your full name, email address (preferably UQAM email address) and status (intern, master, PhD, PostDoc, RA, ...). In case Katja is absent, ask your supervisor to fill out the following form:

    https://scta.uqam.ca/non-classe/1156

User account on clusters of the Alliance

Follow the instructions on the following site:

    Apply for an Alliance account or new role

VPN account

Fill out the following form:

    https://scta.uqam.ca/creation-de-compte-pour-vpn-uqam

Connection to our servers

If you have trouble connecting to our servers from your PC, laptop, Mac, etc. have a look at the following page:

    Connexion à nos serveurs

If you cannot find there what you are looking for, send an email to Katja (winger.katja@uqam.ca) with the following information - if applicable:

• Which server are you trying to connect to?
• Are you just having display problems (can't open a window on the servers) or can you not even connect to the servers?
• From which OS are you trying to connect, Windows, MaxOS or Linux?
      If you are using Windows, are you using WSL to connect? If not, how are you trying to connect?
• Are you connecting from inside UQAM (connected via cable to the internet on the 6st or 7th floor of the PK) or from outside?
      If you are connecting from outside are you using the VPN or are you connecting via one of the hoppies?
      If the latter, which hoppy are you using?

Software

Programming language

Work in progress!!!

If you are having problems with a script or program...

1) Try to isolate the problem.

Which server are you working on?

• isolate the problem !!!
• give us just the command(s) (incl. in- and output files) we need to execute to reproduce the problem
• let us know where to find your script (if applicable)

Depending on the programming language contact:

Files

If you have problems dealing with files contact:

Observation & (re)analysis data

Have a look at the following wiki to check which data we have:

     Nos données

If you cannot find the data you need contact Yassine (hammadi.yassine@uqam.ca).

GEM

If you are having problem with a GEM model simulation, send an email to Katja (winger.katja@uqam.ca). Let her know where she can find the config files of the simulation causing problems as well as the listing with the error message - if there is one.

Printing

Have a look at the following website:

    https://scta.uqam.ca/rendez-vous-et-reservations

Click on the '+' behind "Traveaux d'impression".

Frédérik Toupin

As a last resort, if you cannot find what you are looking for on above or on our wiki pages and would like to talk to Fred you can make an appointment with him on the following we site:

    https://uqam-ca.libcal.com/appointments/scta